Privacy Policy

Website: https://chokhidhanihotel.com/

1. Introduction

Welcome to Chokhi Dhani Hotel. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a hotel booking.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our website or services:

Personal Information: Name, email address, phone number, and contact details.
Booking Information: Check-in and check-out dates, number of guests, room preferences, and reservation details.
Payment Information: Relevant payment or transaction details when you make a booking.
Technical Information: IP address, browser type, device information, and website usage data.
Communication Information: Messages, inquiries, feedback, and other details you share with us.

We collect only the information reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

Chokhi Dhani Hotel may use your information to:

Process and manage hotel reservations.
Respond to inquiries and customer requests.
Provide booking confirmations and important updates.
Improve our website, services, and guest experience.
Send promotional offers and hotel updates where permitted.
Prevent fraudulent activities and maintain website security.
Comply with applicable legal and regulatory requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, remember preferences, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

5. Sharing of Information

We do not sell your personal information. We may share relevant information with trusted third parties when necessary, including:

Booking and reservation service providers.
Payment processors and financial service providers.
Website hosting, maintenance, and technology providers.
Marketing or analytics service providers, where applicable.
Government authorities or legal bodies when required by law.

Such sharing will be limited to legitimate purposes and handled in accordance with applicable privacy requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, manage bookings, maintain business records, resolve disputes, and meet legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Withdraw consent where processing is based on consent.
Object to certain processing activities.
Opt out of promotional emails or marketing communications.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We recommend reviewing the privacy policies of those websites before sharing your personal information.

10. Children’s Privacy

Our website is not intended to collect personal information directly from children without appropriate authorization where required by law. If we become aware that personal information has been collected improperly, we will take reasonable steps to address the issue in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any updates will be published on this page with a revised date.

We encourage visitors to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Chokhi Dhani Hotel through the contact details published on our website.